The latter is more important because ICD-10 codes indicate the patient’s diagnosis, whereas CPT codes denote how you’re treating the diagnosis. You can’t bill payers for a diagnosis, but you can bill them for your treatment services. We’re going to help you figure out the outline of mental health insurance billing. There will be many links to other resources, scripts, and templates to help do mental health billing for dummies.
- Aside from billing and claims submission services, some outsourcing billing companies also take care of prior authorization, VOB, claim denials, and follow-ups.
- The digital systems have been really kind to us with the new advancements.
- We get it, it’s why we created a mental health insurance billing service after all.
- Luckily, we’re going to learn together by breaking down the essentials of mental health billing in this definitive step-by-step guide.
- You want them to contact you immediately in case of a problem, and they should respond quickly to any inquires you have regarding bills and provider reimbursement.
Use the allotted information to get a quote for “outpatient mental health office visit services”. If you have a different license, odds are high you are not eligible to perform a diagnostic evaluation, and as such you are not able to specify a mental health diagnosis for that client. — Psychiatric diagnostic interview performed by a licensed mental health provider for 20 to 90 minutes in length. This depends on the insurance and the plan and if you’re not sure, call the insurance.
Our Definitive Guide to Mental Health CPT Codes
We’ll teach you what behavioral health modifier to use for your insurance claims based on your license or degree, including the CPT codes allowed for those services. Be sure to document both the total time and the time spent counseling and/ or coordinating care, as well as specifying what you educated the patient about or what care was coordinated. Otherwise, you will be found to have coded incorrectly, leading to an audit or demands for refunds.
ICANotes is the premier EHR for behavioral health specialty, and we work with all clinical disciplines to deliver an intuitive charting solution for your practice. Another tip for submitting claims properly is to mental health billing familiarize yourself with common claims forms that many insurance companies use, such as the UB-04 form. This form is usually reserved for mental health clinics and specialized health centers for medical billing.
The Three Most Often Used Mental Health CPT Codes
Cutting out the administrative burdens that come with medical billing is just one benefit when you outsource to a third party RCM company. The first tip is to know your patient’s insurance plans and benefits before each visit. However, making sure you understand the coverage available for each patient before receiving any services will lead to a larger return. Throughout this article, you will learn the right mental health billing tips and guidelines.
ANSI 837P is the accepted electronic format for practices that have to submit under the CMS1500 form. Although troubling, receiving a denial from a payer for a claim you submitted isn’t the end of the world. We wish it were easier, as the whole https://www.bookstime.com/blog/financial-forecasting-for-startups process causes revenue loss, frustration, and inefficiency in our health care system. If you’ve mailed in claims, wait 4 weeks to call and verify claims are received. If they haven’t been received, verify their claims address and submit again.
Outsourcing RCM to a Medical Billing Services Provider
Start your free trial today or request a live demo to see how we can help you get billing right. We recommend using one EHR software, ideally custom built only for mental health providers, to manage all your clients in one place, and to submit all your appointments through one website. Mental health billing for dummies will teach you the billing terms you need to know, what information to collect, how to bill mental health insurance claims from start to finish, and what to do when it all messes up. The professionals at BPS Billing have over 20 years of experience working in the mental health billing industry. We’ve helped physicians and therapists running solo operations, groups managing larger private practices, and non-profit organizations streamline their operations. BPS Billing can help you smoothen out your cash flow, improve your practice’s relationships with insurers, and manage disputes, all while maximizing your revenue.
- In addition, note writing will help you stay more organized with your patient notes if you see a large number of clients regularly.
- That improves your practice’s cash flow and helps you keep your focus on your patients.
- If you’ve been struggling to get claims honored, don’t worry — you’re not alone.
- You’ll receive this data whether or not the claims you submitted went through or came back as a denial.
- Perhaps you submitted online, check your portal to see if claims are accounted for in your account.
No one gets into the mental health field because they enjoy wading through insurance industry bureaucracy. People become mental health professionals because they want to help others. However, providers cannot help others unless they collect sufficient funds to run their practices, and pay themselves. Some providers will even try to do the billing themselves but eventually this will become overwhelming and create time management problems, not to mention lost income. Download your free Mental Health CPT Code Cheat Sheet created by TheraThink, a mental health insurance billing service. During this approach, practices can look up details about your patient’s coverage that aren’t frequently listed on the insurance card.
Once claims are verified as received, it’s time to hurry up and wait until payment. Often processing takes two to three weeks after receipt of the claims, plus the time to mail checks. Having the customer service phone number isn’t essential for submitting claims, but is necessary to gather eligibility and benefits information and to verify claim status and payment amounts. Obtain eligibility and benefits and make sure you know how to submit claims and where. You will need the claim ID or claim number for each date of service to refile your claims. Call the same company using the same eligibility and benefits number and ask for claims processing and EOB accounting.